Application of DORA Metrics for Assessing the Effectiveness of Continuous Integration and Delivery (CI/CD) Processes

Citation: Oleksiy Davydenko, "Application of DORA Metrics for Assessing the Effectiveness of Continuous Integration and Delivery (CI/CD) Processes", Universal Library of Engineering Technology, Volume 02, Issue 04.

Copyright: This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

The article is devoted to the analysis of the problems of measuring the performance of continuous integration and delivery (CI/CD) processes under conditions of scaling engineering teams and increasing complexity of software and technical ecosystems. The scientific and practical significance of the study is determined by the transition from linear, predominantly quantitative indicators to multidimensional evaluation systems that establish stable links between technical metrics, operational characteristics, and goal setting at the level of business strategy. The paper examines the practice of relying exclusively on DORA metrics; clarifies the boundaries of their correct application in high load, distributed organizational contexts; and explores possibilities for enriching their content by integrating them with the SPACE framework and Site Reliability Engineering (SRE) approaches. Particular attention is paid to the Lean Portfolio Management (LPM) methodology, interpreted as a mechanism for strategic alignment of value streams that makes it possible to directly couple decisions in the area of CI/CD with processes of managing the portfolio of products and initiatives. The aim of the study is to develop an integrated model for evaluating the effectiveness of CI/CD processes that ensures the alignment of the speed of delivering changes with the requirements for the resilience and reliability of the systems being developed and operated. To achieve this aim, methods of comparative and systems analysis are applied. In the concluding part, the concept of two loop measurement is formulated and substantiated as a model in which managerial decisions are based on the interpretation of correlation relationships between metrics of engineering practice performance and indicators of team satisfaction and resilience. The proposed approach can be used as a methodological and practical guideline for chief technology officers (CTOs), heads of development units, and SRE specialists responsible for the design and development of systems for measuring the effectiveness of engineering activities in scalable organizations.

Keywords: DORA Metrics, CI/CD Efficiency, SPACE Framework, Site Reliability Engineering, Error Budget, Lean Portfolio Management.

https://doi.org/10.70315/uloap.ulete.2025.0204010