An Integrated Speed-Quality-Cost Model for Professional Cleaning: Summarizing Field Data and Developing Practical Recommendations for Different Types of Facilities

Citation: Serhii Romanovych, "An Integrated Speed-Quality-Cost Model for Professional Cleaning: Summarizing Field Data and Developing Practical Recommendations for Different Types of Facilities", Universal Library of Business and Economics, Volume 03, Issue 01.

Copyright: This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

Abstract

The study is oriented toward a critical reassessment and systematization of the determinants that shape performance outcomes for enterprises in the professional cleaning industry, framed through the integrated “speed–quality–cost” model. The analysis records the sector’s salient challenges in 2024–2025: an acute labor shortage, rising unit costs of material and technical resources, and the continued evolution of hygiene requirements in the post-pandemic period. The stated objective is the theoretical substantiation and practical validation of a model for optimizing cleaning operations, developed through the synthesis of a five-year body of field observations and the adaptation of lean production principles to service processes. The methodological design draws on an analytical review of current scholarly literature indexed in Scopus and Web of Science, alongside the processing of empirical indicators reflecting labor productivity, the quality level of disinfection measures, and parameters of operational profitability. The results indicate that the implementation of strictly regulated and standardized operating procedures (SOP), combined with color-based zoning of cleaning inventory, delivers a pronounced acceleration of task execution: cleaning rates increase by 28–45% while the volume of complaints decreases by 60–72%. Additional evidence supports the priority role of algorithmizing the action sequence according to the “from clean zones to dirty zones” principle as the dominant mechanism for reducing the probability of cross-contamination; the same logic is also associated with optimizing material costs by 12–20%. The systematized conclusions have applied significance for the management tier of service organizations, facility management professionals, and experts operating within the domain of sanitary and epidemiological safety.

Keywords: Professional Cleaning, Speed–Quality–Cost Model, Lean Production, Facility Management, Sanitary Safety, Cost Optimization, Process Standardization, Cross-Contamination, Staff Productivity, Service Quality.

https://doi.org/10.70315/uloap.ulbec.2026.0301005